Your privacy matters to us. This Privacy Policy explains exactly what personal data 3paati collects from players in Pakistan and around the world, why we collect it, how it is stored and protected, and what rights you have over your own information.
A quick overview of the six core principles that govern how we handle your personal information on the 3paati platform.
3paati collects only the information necessary to operate your account securely — including your name, CNIC, contact details, payment data, and gameplay activity. We never collect more than we need.
Your data is used exclusively to operate your 3paati account, process transactions, verify your identity, deliver customer support, and send you relevant promotional communications (with your consent).
All personal data on 3paati is protected by 256-bit SSL encryption, access-controlled databases, and PCI-DSS compliant payment processing. Your data is never stored in unencrypted form on our servers.
3paati does not sell your personal data to third parties. Data is shared only with regulated payment processors, identity verification providers, and regulatory bodies — strictly on a need-to-know basis.
You have the right to access, correct, export, or request deletion of your personal data at any time. Submit a request to [email protected] and our team will respond within 72 hours.
3paati uses essential, functional, and analytics cookies to deliver a smooth platform experience. You can manage cookie preferences at any time through your browser settings or the 3paati cookie manager.
By registering on 3paati or by continuing to use our platform, you acknowledge that you have read and understood this Privacy Policy. This document forms part of our overall Terms & Conditions. Please review it carefully before submitting any personal information.
3paati ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy sets out the basis on which any personal data we collect from you — or that you provide to us — will be processed by 3paati in connection with your use of the 3paati platform at 3paati.org.
This policy applies to all users of the 3paati platform, including registered account holders, visitors who browse without registering, and individuals who contact our support team. It covers all personal data processing activities carried out by 3paati regardless of the device or channel through which you access the platform — whether that is via a desktop browser in Karachi, a mobile device in Lahore, or a tablet in Islamabad.
We have written this policy in clear, plain English so that every 3paati player fully understands what happens to their personal information. If anything in this policy is unclear, please do not hesitate to contact our data team at [email protected].
For the purposes of applicable data protection law, 3paati is the data controller of all personal information collected through the 3paati platform. As data controller, 3paati determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.
If you have any questions about how 3paati processes your personal data, or if you wish to exercise any of your data protection rights as described in Section 10 of this policy, please contact our dedicated data protection team:
Platform: 3paati.org
Email: [email protected]
Response Time: Within 72 hours for all data-related requests
3paati collects personal data from you in several ways. The categories of data we collect are described below.
When you create a 3paati account, we collect the information you provide during the registration process, including your full legal name, date of birth, gender, email address, mobile phone number, and residential address. We also collect a copy of your government-issued identification document — typically your Pakistani CNIC, passport, or driving licence — as part of the mandatory Know Your Customer (KYC) verification process.
To process deposits and withdrawals, 3paati collects financial information including your payment method details (JazzCash account number, EasyPaisa number, bank account number, card details for Visa/Mastercard), transaction history, and any associated bank or payment provider reference numbers. This data is handled in strict compliance with PCI-DSS standards. 3paati does not store full card numbers on its own servers.
3paati automatically records data relating to your activity on the platform, including games played, wagers placed (including cricket betting, slot spins, jackpot entries, and card games), win/loss history, session duration, bonus usage, and any in-platform communications you send. This data is used to operate the platform, detect fraud, and personalise your experience.
When you access 3paati, we automatically collect certain technical data, including your IP address, device type and model, operating system, browser type and version, screen resolution, referring URL, and time-zone setting. This information is used for security monitoring, fraud prevention, platform optimisation, and analytics.
If you contact 3paati's customer support team via live chat, email, or any other channel, we retain a record of that correspondence including your contact details, the content of your messages, and the date and time of contact. This data is used to resolve your query, improve our support quality, and maintain a record of our interactions with you.
| Data Category | Examples | Collection Method |
|---|---|---|
| Identity | Name, DOB, CNIC, address | Registration form, KYC upload |
| Financial | JazzCash/EasyPaisa number, card details, transaction history | Deposit / withdrawal forms |
| Gameplay | Bets placed, games played, session logs | Automated platform recording |
| Technical | IP address, device type, browser | Automated collection on access |
| Communications | Support chat transcripts, emails | Customer support interactions |
3paati uses the personal data it collects for the following clearly defined purposes:
3paati processes your personal data on one or more of the following legal bases depending on the specific processing activity:
The majority of 3paati's data processing activities are necessary for the performance of the contract between you and 3paati — specifically, the Terms & Conditions you accepted when you created your 3paati account. This includes processing your registration data, verifying your identity, managing your account, processing your transactions, and providing customer support.
Certain processing activities are required for 3paati to comply with applicable legal obligations. This includes KYC/AML verification, transaction reporting to relevant regulatory bodies, and retaining records for the minimum statutory periods required by applicable law.
3paati processes certain data on the basis of its legitimate business interests where those interests are not overridden by your fundamental rights and freedoms. This includes fraud detection and prevention, platform security monitoring, analytics and product improvement, and responsible gaming monitoring.
Where 3paati relies on your consent as the legal basis for processing — in particular for marketing communications and non-essential cookies — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before your withdrawal. You can withdraw your marketing consent by clicking "Unsubscribe" in any marketing email or by contacting [email protected].
3paati does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. Data is shared with third parties only in the following specific circumstances:
To process your deposits and withdrawals, 3paati must share relevant financial data with our contracted payment processing partners. These include regulated entities operating JazzCash, EasyPaisa, and major banking partners (HBL, UBL, Meezan Bank) as well as international card processors. All payment partners are bound by strict contractual data protection obligations and are PCI-DSS compliant.
To fulfil KYC requirements, 3paati uses contracted third-party identity verification service providers. Your identity documents and biometric data (where applicable) are shared with these providers solely for the purpose of verifying your identity. These providers are prohibited from using your data for any other purpose.
3paati may disclose your personal data to relevant regulatory authorities, law enforcement agencies, or government bodies where required to do so by law, by court order, or in response to a valid regulatory investigation. We will notify you of any such disclosure where we are legally permitted to do so.
3paati uses third-party cloud hosting, analytics, and software providers to operate its platform. These providers process data on 3paati's behalf under strict data processing agreements and are not permitted to use your data for their own purposes. All infrastructure partners are selected on the basis of their security credentials and data protection practices.
3paati does not sell, trade, or otherwise transfer your personal data to third parties for advertising or commercial purposes. Any third party that processes data on our behalf is contractually bound to strict data protection standards.
3paati retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account & Identity Data | 5 years after account closure | AML/regulatory compliance |
| Transaction Records | 5 years after each transaction | Financial record-keeping obligations |
| KYC Documents | 5 years after account closure | Regulatory requirement |
| Gameplay Logs | 2 years from date of activity | Dispute resolution, fraud detection |
| Support Communications | 2 years after last interaction | Quality assurance, dispute resolution |
| Marketing Preferences | Until consent is withdrawn | Consent-based processing |
| Cookie Data | Up to 12 months | Analytics and platform functionality |
When your data is no longer required for the purpose for which it was collected, 3paati will securely delete or anonymise it in accordance with our internal data destruction procedures.
3paati takes the security of your personal data extremely seriously and has implemented a comprehensive set of technical and organisational security measures designed to protect your information against unauthorised access, disclosure, alteration, or destruction.
All data transmitted between your device and the 3paati platform is encrypted using 256-bit SSL/TLS encryption. Our databases use at-rest encryption for all stored personal and financial data. Access to production systems is restricted to authorised 3paati personnel only, using multi-factor authentication and role-based access controls. All payment processing is handled in compliance with PCI-DSS Level 1 standards.
3paati conducts regular internal security audits and penetration testing of its platform. All employees and contractors who have access to personal data are subject to confidentiality agreements and receive regular data protection training. We operate a comprehensive incident response plan to ensure that any data breach is identified, contained, and reported to affected individuals and relevant authorities within the required timeframes.
Every connection to 3paati.org is protected by industry-standard SSL encryption. Look for the padlock icon in your browser's address bar when using 3paati. If you ever see a warning about an insecure connection on our site, contact us immediately.
In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, 3paati will notify you as soon as reasonably practicable by email to your registered address. We will provide clear information about what data was affected, what steps we have taken to mitigate the breach, and what action (if any) you should take to protect yourself.
3paati uses cookies and similar tracking technologies to enhance your platform experience, maintain your session, analyse platform usage, and deliver relevant content. A cookie is a small text file placed on your device when you visit a website.
You can manage or disable cookies through your browser settings at any time. Please note that disabling certain categories of cookies may affect the functionality of the 3paati platform. Most modern browsers allow you to refuse all cookies, delete existing cookies, or be notified before a new cookie is set. Consult your browser's help documentation for specific instructions.
As a 3paati player, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request". We will acknowledge your request within 24 hours and provide a full response within 30 days.
You have the right to request a copy of all personal data that 3paati holds about you. This is known as a Subject Access Request (SAR). We will provide your data in a structured, commonly used, and machine-readable format free of charge.
If any personal data 3paati holds about you is inaccurate or incomplete, you have the right to request that we correct it. This includes updating your registered name, address, contact number, or any other personal details on your 3paati account.
Also known as the "right to be forgotten", this right allows you to request the deletion of your personal data where there is no compelling reason for 3paati to continue processing it. Please note that this right is subject to certain limitations — for example, we may be required to retain certain data to comply with our regulatory and legal obligations even after your account is closed.
In certain circumstances, you have the right to request that 3paati restricts the processing of your personal data — for example, while we investigate a dispute about the accuracy of your data.
You have the right to receive a copy of your personal data in a portable, structured format and to have that data transmitted directly to another data controller where technically feasible.
You have the right to object to 3paati processing your personal data on the basis of legitimate interests, including for direct marketing purposes. Where you object to processing for direct marketing, we will cease that processing immediately.
3paati operates a globally distributed infrastructure to ensure platform availability and performance for players across Pakistan. As a result, your personal data may be transferred to and processed in countries outside of Pakistan, including countries that may not offer the same level of data protection as Pakistan's domestic framework.
Where such transfers occur, 3paati ensures that adequate safeguards are in place to protect your data. These safeguards may include standard contractual clauses approved by relevant data protection authorities, data processing agreements that incorporate binding data protection obligations, and transfers to countries that have been assessed as providing an adequate level of data protection.
By using the 3paati platform, you acknowledge and consent to the transfer of your personal data to other countries for processing in accordance with this Privacy Policy. If you have concerns about international transfers of your data, please contact us at [email protected].
The 3paati platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21 under any circumstances.
3paati does not knowingly collect, process, or retain personal data from any individual under the age of 21. Our registration process includes mandatory age verification steps, and all accounts are subject to KYC verification that requires submission of a government-issued ID confirming the account holder is aged 21 or above.
If 3paati becomes aware that personal data has been collected from a person under the age of 21, that data will be deleted immediately and the associated account will be closed. If you are a parent or guardian and believe that your child under the age of 21 has registered on the 3paati platform, please contact us immediately at [email protected] and we will take prompt action to remove their data and close the account.
3paati may send you marketing communications about our latest bonuses, new games, PSL and cricket betting promotions, jackpot events, and other offers — but only where you have given your explicit consent to receive such communications at the point of registration or subsequently through your account settings.
You may withdraw your consent to receive marketing communications from 3paati at any time by clicking the "Unsubscribe" link at the bottom of any marketing email, by updating your communication preferences in your 3paati account settings, or by sending a request to [email protected]. Withdrawal of marketing consent does not affect the lawfulness of any marketing communications sent before your withdrawal, nor does it affect the processing of your data for other purposes.
Please note that even if you opt out of marketing communications, 3paati will continue to send you essential service-related notifications such as account security alerts, transaction confirmations, KYC verification requests, and responsible gaming notifications. These communications are necessary for the operation of your account and cannot be disabled.
3paati reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, platform features, applicable law, or regulatory requirements. When we make material changes to this policy, we will notify you in advance by sending an email to your registered 3paati email address and by posting a prominent notice on the 3paati platform.
The updated Privacy Policy will take effect on the date stated at the top of the document. Your continued use of the 3paati platform after the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree to the updated policy, you should cease using the platform and contact us to close your account.
We recommend that all 3paati players review this Privacy Policy periodically to stay informed about how we are protecting your personal information. The most current version of this policy will always be available at 3paati.org/privacy-policy.
If you have any questions, concerns, or complaints about this Privacy Policy or about how 3paati handles your personal data, please contact our data protection team in the first instance:
Email: [email protected]
Subject Line: "Privacy Policy Query" or "Data Rights Request"
Response Time: Within 72 hours on all working days
We take all privacy complaints seriously and will investigate and respond to every complaint we receive. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction.
3paati is committed to working with you to resolve any privacy concerns in a fair, transparent, and timely manner. Our goal is to ensure that every 3paati player in Pakistan and around the world feels confident that their personal data is in safe hands.
Your data is safe, your privacy is protected, and your gaming experience is fully secured with 256-bit SSL encryption. Create your 3paati account and start playing cricket betting, slots, jackpots, and more.